Web Communications in International Gadgets

Question: Describe about the web communications in international gadgets. Answer: TO: Staff of International Gadgets FROM: John Moore DATE: Ms. Karen Sazasaki SUBJECT: Web communications in International Gadgets DATE: 10th June, 2015 The standards of web communications that are to be implemented in the company have been successfully drafted. It has been brought into notice a few days ago that our manufacturing unit at Detroit could not meet certain deadlines due to miscommunications or late communications between them and the sales department. Certain similar issues have also been noticed in the past. Using the standards of web communication that have been developed, we will be able to prevent such incidents any further. Immediacy is an important characteristic of web communications: any documents, records and/ or messages can be immediately sent from one department to the other. Such communications are also interactive as both the parties involved in the communication can actively take part in it. The web communication system will be accessible to only those personnel who are assigned the task of communicating departmental issues with other departments. This specific application can also be used for the transmission of messages, reports/documents, orders or any such information within the organization. Access to this application will be restricted to only those employees who are at present assigned with these activities and will be safe guarded using user names and corresponding passwords, which will be provide by the organization. The web communication tool will also be helpful in maintaining a corporate credibility of our organization (Baek, Kim, Yu, 2010). We will be able to communicate with all our customers and dealers in a more efficient way than before. We need to build up a social media network for facilitating such communications in a serious manner. The products and services that are provided by our organization need to be of a prime quality, such that they can be utilized more efficiently so as to establish a credibility of our brand. The privacy and security of data and/ or information is a prime concern to any organization that utilizes the internet for performing all or some of its operations (Kim, Tao, Shin, Kim, 2010). As most of the communication channels used in this organization will be based on the internet from now onwards, security and privacy issues might creep in into our system (Breitsohl, Khammash, Griffiths, 2010). Official websites of various organizations frequently face certain attacks and/or threats which disrupt the services frequently and can also target the data integrity of the organization. However, our IT solution provider are looking into implementing security measures in the system and they will also providing some basic training to our employees (Balzacq, 2010). The basic ethical issue that we need to consider is whether we can use the personal information provided to us by the customers for any other purposes other than to communicate with them. The standards that we are implying would allow us to only gather this information from the customers that are absolutely essential to us and we will be using those only to communicate with them. At present, only the computing devices that are provided by the organization will only have access to the system. However, the management has already planned for adapting policies that will enable other device to connect to the system. The web application that has been designed contains an entire process which can be accessed in case the employees require any help regarding the use of the application. I hope to have the cooperation of all the employees of the organization in this new venture. Best, John Moore References Baek, T. H., Kim, J., Yu, J. H. (2010). The differential roles of brand credibility and brand prestige in consumer brand choice.Psychology Marketing,27(7), 662-678. Balzacq, T. (Ed.). (2010).Understanding Securitisation Theory: How Security Problems Emerge and Dissolve. Routledge. Breitsohl, J., Khammash, M., Griffiths, G. (2010). E-business complaint management: perceptions and perspectives of online credibility.Journal of Enterprise Information Management,23(5), 653-660. Kim, C., Tao, W., Shin, N., Kim, K. S. (2010). An empirical study of customers perceptions of security and trust in e-payment systems.Electronic Commerce Research and Applications,9(1), 84-95.